{"id":418,"date":"2025-08-26T16:58:14","date_gmt":"2025-08-26T16:58:14","guid":{"rendered":"https:\/\/ever-book.io\/?page_id=418"},"modified":"2025-09-12T15:48:17","modified_gmt":"2025-09-12T15:48:17","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/ever-book.io\/en\/refund_returns-2\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"
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EverBook Refund Policy<\/h1>\n\n\n\n

Effective Date: August 31, 2025<\/strong><\/p>\n\n\n\n

Thank you for subscribing to and using the e-books and knowledge services provided by EverBook. As our services consist of digital content<\/strong>, once a purchase or subscription has been activated, delivery is deemed complete. To protect intellectual property rights and ensure fair use, EverBook\u2019s refund policy is as follows:<\/p>\n\n\n\n

Article 1 \u2013 General Provisions<\/h2>\n\n\n\n
    \n
  1. All e-books, online reading, and subscription services provided by EverBook are non-refundable once payment has been completed and access has been activated.<\/li>\n\n\n\n
  2. Please carefully review your selected service and price before making a purchase. Once payment is successful, we do not accept arbitrary refund or exchange requests.<\/li>\n<\/ol>\n\n\n\n

    Article 2 \u2013 Refunds Under Special Circumstances<\/h2>\n\n\n\n

    Refund requests may be considered under the following situations, subject to review and confirmation by EverBook:<\/p>\n\n\n\n

      \n
    1. If a system failure or technical issue prevents the user from accessing purchased e-books or services<\/strong>and the issue cannot be resolved after we provide support;<\/li>\n\n\n\n
    2. If duplicate charges, erroneous deductions ,or other payment channel errors occur<\/strong> that are not caused by the user;<\/li>\n\n\n\n
    3. If refunds are required under applicable laws or regulations.<\/li>\n<\/ol>\n\n\n\n

      Article 3 \u2013 Refund Procedure<\/h2>\n\n\n\n
        \n
      1. Users must submit a refund request within 7 days<\/strong> of payment, providing supporting documentation (e.g., payment receipts, error screenshots).<\/li>\n\n\n\n
      2. We will complete the review within 10 business day<\/strong> after receiving the request and, if approved, issue the refund through the original payment channel.<\/li>\n\n\n\n
      3. Requests submitted beyond the deadline or that do not meet the refund conditions will not be processed.<\/li>\n<\/ol>\n\n\n\n

        Article 4 \u2013 Exclusions<\/h2>\n\n\n\n
          \n
        1. Inability to use services due to the user\u2019s own device or network issues;<\/li>\n\n\n\n
        2. User dissatisfaction or claims that content is \u201cnot as expected\u201d;<\/li>\n\n\n\n
        3. Any content already downloaded, accessed, or partially used.<\/li>\n<\/ol>\n\n\n\n

          Article 5 \u2013 Contact Us<\/h2>\n\n\n\n

          If you have any questions about this Refund Policy, please contact us at:
          \ud83d\udce7 info@ever-book.com<\/a><\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

          EverBook \u9000\u6b3e\u653f\u7b56 \u751f\u6548\u65e5\u671f\uff1a2025\u5e748\u670831\u65e5 \u611f\u8c22\u60a8\u8ba2\u9605\u548c\u4f7f\u7528 EverBook \u63d0\u4f9b\u7684\u7535\u5b50\u4e66\u4e0e […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-418","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/ever-book.io\/en\/wp-json\/wp\/v2\/pages\/418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ever-book.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ever-book.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ever-book.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ever-book.io\/en\/wp-json\/wp\/v2\/comments?post=418"}],"version-history":[{"count":3,"href":"https:\/\/ever-book.io\/en\/wp-json\/wp\/v2\/pages\/418\/revisions"}],"predecessor-version":[{"id":2890,"href":"https:\/\/ever-book.io\/en\/wp-json\/wp\/v2\/pages\/418\/revisions\/2890"}],"wp:attachment":[{"href":"https:\/\/ever-book.io\/en\/wp-json\/wp\/v2\/media?parent=418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}